Privacy Policy

Last Updated: November 13, 2025

1. Introduction

MyWebdav Technologies ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our MyWebdav cloud storage service (the "Service"), in full compliance with the EU General Data Protection Regulation (GDPR), and other applicable data protection laws.

This policy applies to all users of our Service, including visitors to our website and registered users. By using our Service, you consent to the collection and use of information in accordance with this policy.

2. Data Controller and Contact Information

Data Controller: MyWebdav Technologies
Registered Address: European Union
Data Protection Officer: dpo@mywebdav.eu
Contact Email: privacy@mywebdav.eu

3. Information We Collect

3.1 Personal Data You Provide

When you register for an account or use our Service, we collect:

• Name and contact information (email address, phone number if provided)
• Account credentials and security information
• Billing and payment information (processed securely through third-party providers)
• Communications you send to us
• Files and data you upload to our Service
• Profile information and preferences

3.2 Information Collected Automatically

We automatically collect certain information when you use our Service:

• IP address and geolocation data
• Browser type, version, and language
• Operating system and device information
• Usage data (pages visited, features used, timestamps)
• Log data (access times, errors, performance metrics)
• Cookies and similar tracking technologies

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users and maintain secure sessions
• Remember user preferences and settings
• Analyze service usage and performance
• Provide personalized features and recommendations
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit Service functionality.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Consent: Where you have explicitly agreed to processing (e.g., marketing communications)
• Contract: To provide the Service and fulfill our contractual obligations
• Legitimate Interest: To improve our Service, ensure security, and communicate with you
• Legal Obligation: To comply with applicable laws and regulations

5. How We Use Your Information

We use collected information for the following purposes:

• Provide, maintain, and improve the Service
• Process transactions and manage billing
• Communicate with you about your account and the Service
• Ensure security and prevent unauthorized access
• Comply with legal obligations
• Analyze usage patterns to improve user experience
• Send service-related notifications and updates
• Provide customer support

6. Information Sharing and Disclosure

We do not sell your personal data to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers under strict data processing agreements
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice)
• Consent: With your explicit consent
• Aggregated Data: Non-personally identifiable, aggregated data for analytical purposes

7. International Data Transfers

Your data may be processed in countries outside the EU. We ensure adequate protection through:

• EU adequacy decisions for certain countries
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules
• Your explicit consent where required

All international transfers comply with Chapter V of the GDPR.

8. Data Security

We implement comprehensive security measures to protect your data:

• Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Role-based access control and multi-factor authentication
• Network Security: Firewalls, intrusion detection, and regular monitoring
• Physical Security: Secure data centers with controlled access
• Incident Response: 24/7 monitoring and rapid response procedures
• Regular Audits: Independent security audits and penetration testing

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Account Data: Until account deletion or as required for legal compliance
• Usage Logs: Maximum 12 months for security and compliance purposes
• Billing Data: 7 years for tax and accounting compliance
• Marketing Data: Until you withdraw consent or request deletion

10. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Delete your personal data ("right to be forgotten")
• Right to Restriction: Limit processing of your data
• Right to Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Revoke consent for processing
• Right Not to be Subject to Automated Decision-Making: Including profiling

To exercise these rights, contact our Data Protection Officer at dpo@mywebdav.eu. We will respond within 30 days.

11. Children's Privacy

Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware of such collection, we will delete the data immediately and terminate the account.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

• Notify you via email at least 30 days before material changes take effect
• Post the updated policy on our website
• Highlight significant changes in the notification

Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

13. Complaints and Supervisory Authority

If you believe we have not complied with applicable data protection laws, you have the right to lodge a complaint with a supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (AP).

We encourage you to contact us first to resolve any concerns.

14. Contact Us

For any questions about this Privacy Policy or our data practices:

• Email: privacy@mywebdav.eu
• Data Protection Officer: dpo@mywebdav.eu
• Phone: +31 XX XXX XXXX
• Address: MyWebdav Technologies, European Union

Contact Information

If you have any questions about this privacy policy, please contact us:

• Email: legal@mywebdav.eu
• Website: https://mywebdav.eu
• Address: MyWebdav Technologies, European Union

MyWebdav Technologies