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# Contact

These are the published contact details for DevPlace. They are the same details declared as trader
information in the app stores that carry a DevPlace client, so the two can never drift: both read the
`contact_email`, `contact_phone` and `contact_address` site settings.

## Postal address

{% if contact_details().address %}{{ contact_details().address }}{% else %}Not published yet. An administrator sets `contact_address` under Admin -> Settings.{% endif %}

## Email

{% if contact_details().email %}{{ contact_details().email }}{% else %}Not published yet. An administrator sets `contact_email` under Admin -> Settings.{% endif %}

## Telephone

{% if contact_details().phone %}{{ contact_details().phone }}{% else %}Not published yet. An administrator sets `contact_phone` under Admin -> Settings.{% endif %}

## What to use which channel for

| Subject | Where |
|---|---|
| Report a piece of content | The **Report** control on the content itself. It is on every surface. |
| Something an account is doing to you | Report the account from its profile, and **Block** it. |
| Dispute a moderation decision | Reply to the decision notice, or write to the email address above. |
| Copyright or trademark infringement | [Notice and takedown](/docs/intellectual-property.html) |
| Privacy, data access or erasure | The email address above; see the [Privacy Policy](/docs/privacy.html). |
| A bug or feature request | The [issue tracker](/issues) |
| Anything else | The email address above |

Reports filed through the in-product control are always faster than email: they land directly in the
moderation queue with the reported item attached, and they are answered within
{{ moderation_sla_hours() }} hours.
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